Accessibility

Botany Town Centre have many facilities and services to ensure that all customers can access and navigate the centre with ease.

Services to support your visit with us

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Support Animals

We welcome certified guide and assistance dogs. Certification is required from an approved organisation such as Assistance Dogs, Hearing Dogs for Deaf People NZ or the New Zealand Blind Foundation.

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Wheelchairs and Mobility Equipment

We have wheelchairs, walkers and a caroline shopping trolley for customers to use for no charge while visiting the centre. Visit our Customer Service Desk to collect.

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Accessible Bathrooms and Parents Rooms

You will find accessible bathrooms and parents rooms near the food court and another set next to the Centre Management office. There is a third accessible bathroom down the corridor next to VIVO.

Accessible Parking Options

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Mobility Parking

You will find dedicated mobility parking near all of the centre entrances for vehicles displaying a valid mobility permit.

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Parents Parking

You will find dedicated parent parking in all centre parking areas. These spaces are available for those requiring easy access with parking, especially those with young children and prams.

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Weather Protected Parking

Keep protected from the weather in our underground parking.