FAQs

To make life a little easier we’ve listed just a few frequently asked questions. If you need any further assistance please contact us on (09) 272 3888.

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At the Visitor Centre desk in The Pavilions or online
 
Monday-Wednesday and Saturday: 9am-6pm; Thursday-Friday 9am-9pm; Sunday 10am-6pm
Yes, one in the food court corridor and one in the corridor between Garden Lane and The Lane.
No, this is not a park and ride facility
Yes. They're available for hire at the Visitor Centre desk.
All Botany Town Centre stores accept Botany gift cards.

The food court is located by Town Square, near the fountain.

4 hours

No, Botany Town Centre is managed by AMP Capital Shopping Centres.

This is an administration fee
Yes. The JP visits the Botany Library and CAB. The Library is located on Level 1, near Hoyts Cinemas and CAB is in the undercover carpark area outside the food court.

JP Service Desk at Botany CAB
251 Town Centre Drive , Botany Town Centre
Phone: (09) 2715382
Monday 10.30am - 11.30am
Tuesday 10.30am - 11.30am
Friday 10am - 11am

JP Service Desk at Botany Library
4 Sunset Tce, Botany Town Centre
Phone: 09 272 0010
Wednesday 12noon - 1.30pm
Thursday 6pm - 7.30pm
Saturday 10am - 11.30am
 
Yes we do, on Level 1, near Hoyts Cinemas.
MONDAY 7:00AM - 10:00PM
TUESDAY 7:00AM - 10:00PM
WEDNESDAY 7:00AM - 10:00PM
THURSDAY 7:00AM - 10:00PM
FRIDAY 7:00AM - 10:00PM
SATURDAY 7:00AM - 10:00PM
SUNDAY 8:00AM - 10:00PM
The commercial offices are located on Level 1 near the Library.
Yes we do, outside Doolan Brothers.
Yes, one outside Ray White.
The nearest clothing bin is located on Botany Road, outside King’s Plant Barn.
Botany Town Centre has interactive outdoor children’s games in Garden Lane
Our banks are located along Parkway Drive within the centre. Please note we don’t have a Westpac, there is one across the road.
The Concierge Desk is located by the escalator outside Farmers.
At the AT HOP booth by the bus stops
The library is located above the food court on level 1, next to Hoyts.