FAQs

To make life a little easier, we’ve listed just a few frequently asked questions. If you need any further assistance please contact us on (09) 272 3888.

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At the Visitor Centre desk in The Conservatory or online
 
Our standard trading hours are as follows. Please note that these vary on public holidays and at Christmas.

Monday - Wednesday and Saturday: 9am - 6pm
Thursday - Friday: 9am - 9pm
Sunday: 10am - 6pm
Yes, one in the food court corridor and one in The Lane corridor.
No, Botany Town Centre is not a park and ride facility. Botany car parks are for the use of on-site shoppers and staff only.
Hoyts cinemas are open from 9am - 10pm every day.
All Botany Town Centre stores accept Botany gift cards, including food court, cafes and restaurants.
The maximum parking time is 4 hours, with some car parks having shorter times. Please take note of the posted car parking limits in each car park.
New World are open from 7am - 10pm every day.
This is an administration fee.
Botany Library is temporarily closed for renovations, and will reopen in October 2019. During this time, we have the Justice of  the Peace visiting the Community Room, located on Level 1 (around the corner from Hoyts and Robert Harris Cafe).

Timings
Monday: 12pm - 1.30pm
Wednesday: 12noon - 1.30pm
Thursday: 6pm - 7.30pm
Saturday: 10am - 11.30am

The food court is located by Town Square, near the fountain.

Botany Library is located above the food court on level 1, down the corridor from Hoyts.
Yes, one outside Botany Commons and one outside TSB.
Yes, one outside Ray White.

Botany Town Centre is managed by AMP Capital.

The commercial offices are located on Level 1 of the Fashion Pavilions and The Lane. Please refer to our centre map or printed centre directories for more details.
The nearest clothing bin is located on Botany Road, outside King’s Plant Barn.
Our banks are located along Parkway Drive within the centre, starting from Westpac (near Hallensteins) upto TSB by New World.
The Customer Services desk is located by the escalator between H&M and Farmers.
At the AT HOP booth by the bus stops (opposite Nando's).