FAQs

To make life a little easier, we’ve listed just a few frequently asked questions. If you need any further assistance please contact us on (09) 272 3888.

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At the Visitor Centre desk in The Conservatory or online
 
Our standard tradinh hours are as follows. Please note that these vary on public holidays and at Christmas.
Monday - Wednesday and Saturday: 9am - 6pm
Thursday - Friday: 9am - 9pm
Sunday: 10am - 6pm
Yes, one in the food court corridor and one in The Lane corridor.
No, Botany Town Centre is not a park and ride facility.
Hoyts cinemas are open from 9am - 10pm every day.
Yes, they're available for hire at the Visitor Centre desk.
All Botany Town Centre stores accept Botany gift cards, including food court, cafes and restaurants.
The maximum parking time is 4 hours, with some car parks having shorter times. Please take note of the posted car parking limits in each car park.
New World are open from 7am - 10pm every day.
This is an administration fee.
Yes. The JP visits the Botany Library and CAB. The Library is located on Level 1, near Hoyts Cinemas and CAB is in the undercover carpark area outside the food court.

JP Service Desk at Botany CAB: 
251 Town Centre Drive, Botany Town Centre
Phone: (09) 2715382
Monday, Tuesday and Friday - 1.00 pm - 2.00 pm

JP Service Desk at Botany Library
4 Sunset Terrace, Botany Town Centre
Phone: 09 272 0010
Wednesday: 12noon - 1.30pm
Thursday: 6pm - 7.30pm
Saturday: 10am - 11.30am
Yes, on Level 1, in the corridor near Lonestar.

The food court is located by Town Square, near the fountain.

The library is located above the food court on level 1, next to Hoyts.
Yes, outside Doolan Brothers.
Yes, one outside Ray White.

No, Botany Town Centre is managed by AMP Capital Shopping Centres.

The commercial offices are located on Level 1 of the Fashion Pavilions and The Lane. Please refer to our centre map or printed centre directories for more details.
The nearest clothing bin is located on Botany Road, outside King’s Plant Barn.
Our banks are located along Parkway Drive within the centre. Please note we don’t have a Westpac, there is one across the road.
The Customer Service desk is located by the escalator outside Farmers.
At the AT HOP booth by the bus stops (opposite Nandos).